Going to Extremes Case Application Study Example | Topics and Well Written Essays - 750 words - 1

Going to Extremes Application - Case Study Example He illustrates the core values that define the culture of the employees in an organization. In Zappos, the organizational culture tends to be more than the written values. This is evident in the complex web of human interactions created by the company. The company employs the use of a social web, to link the employees with one another and to enhance the interaction of employees with the customers. The company also evaluates its health, by questioning the employees as to whether the company has a higher purpose than the profits. The employees are also questioned if their role has meaning to the company, and if they enjoy working in that environment. The company believes that, with the right culture and the right values, a company is likely to obtain the best performance from the employees. The corporate values possessed by this organization include; commitment to excellence, commitment to innovation, promoting the organization’s culture, proper training of the employees, increased profits, enhanced human interactions, defining the purpose of the company other than the profits, enhanced cooperation among the workers, increased efficiency and quality. Commitment to excellence as a corporate value ensures the employees understand their role in the organization to enhance the success of the organization. This ensures the employees are not only trained on technical skills, but also other skills necessary for a company to succeed in business. Commitment to innovation ensures the employees always know what is required of them in terms of any new technology that is to be employed in the organization. The organizational culture in Zappos is more than the written values. The culture tends to be extremely high through the complex web of human interactions created by the company. The use of a social web, to link the employees with one another and to enhance the interaction of employees with customers is also a culture that